The practice supports patients and their carers to communicate in their preferred language.
Where possible all media is available in both English and Welsh. Altrnatate languages can be made available on request.
The practice staff are happy to support patient’s with completing of the required admin where needed.
Where patient’s first language is not English, or there are difficulties in communicatin in English, translation services are available to assist in communication. We regret that translation using friends and relatives is not sufficient for formal conversation but the team are happy to use friends and family to assist in informal conversations.
Unfortunately the practice does not currently have any native Welsh speakers, some learners…. We are happy to support communicate in Welsh or English but to ensure accurate communication we will need to use translation services to ensure accurate communication.
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